Move In — Fett

Click here to learn step by step how to navigate your tenant portal.

Here you can find a guide on how to navigate the resident center.

Find who to contact here.

You may submit maintenance requests via the tenant portal, Buildium.

Call, text, or email Management. Rent is still due on the first! In the event that you cannot get an electronic payment to work please drop a check, money order, or cashiers check off, either at the drop box at your apartment building (if applicable) or at the drop box at the ReMax office located at 1606 S Duff Ave, Ames, IA, 50010. Cash is also an acceptable form of payment but must be dropped off in person. In other words, cash payments are not to be left in any drop box.

Contact Management as soon as you are aware of any issues with making rent payments on time. As long as he is made aware of your situation, we will do what we can to avoid beginning the eviction process.

You should contact our customer support line at 515-257-6096.

You can find the full list of our property rules along with our fines here.

If your key isn’t working it is likely set on the management side, Follow the short tutorial to set it back to the tenant lock.